Refund policy






RETURNS & EXCHANGES

Minimal hassle. Maximum peace of mind.
We want you to feel confident in every pair of YC sneakers. If you are not fully satisfied, we offer a flexible return policy within 15 days of delivery.

RETURN CONDITIONS
Items must be unworn, unused, and in original packaging
All labels, tags, and accessories must be intact
Returns must be initiated within 15 days of delivery

HOW TO RETURN
Please email support@ycoffical.com with your order number to initiate your return. You will receive a return label and instructions within 24 hours.

RETURN SHIPPING
EU, UK, US & Canada: Return shipping is complimentary
Rest of world: Return costs are the customer’s responsibility
Original shipping fees (if applicable) are non-refundable

EXCHANGES
Need another size or color? Reach out to us and we’ll arrange a seamless exchange if the item is in stock.

THIRD-PARTY PURCHASES
If you purchased your YC sneakers through a third-party retailer, please contact them directly for returns or exchanges.